Privacy Policy

Last updated: 30 September 2026

Camper in Transit (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, book work or purchase services from us.

1. Who We Are

Camper in Transit is a UK-based campervan and van conversion business.

Business name: Camper in Transit
Address: Unit 8D, Stonewall Place, Stonewall Industrial Estate, Silverdale, Newcastle-under-Lyme, Staffordshire, ST5 6NR, United Kingdom
Email: camperintransit@gmail.com
Telephone: 07792 443082
Website: camperintransit.co.uk

For the purposes of UK data protection law, Camper in Transit is the data controller for the personal information described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with Camper in Transit, we may collect information including:

Your name
Email address
Telephone number
Home or business address where required
Vehicle registration number
Vehicle make, model, age and specification
Details about the conversion or services you require
Information submitted through our website contact or quotation forms
Emails, telephone enquiries, WhatsApp messages and social media messages
Booking and appointment information
Quotations and invoices
Payment and transaction information
Photographs and videos of vehicles and completed work
Website usage information
Cookie, analytics and advertising information
Any other information you voluntarily provide to us

3. How We Collect Your Information

We may collect your personal information when you:

Visit our website
Complete an enquiry or quotation form
Request a quotation
Call, email or message us
Contact us through WhatsApp
Contact us through social media
Make a booking
Bring your vehicle to our workshop
Make a payment
Purchase products or services from us
Otherwise become a customer of Camper in Transit

We may also automatically collect certain technical information when you use our website through cookies and similar technologies.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries
Prepare and provide quotations
Discuss your vehicle and conversion requirements
Arrange consultations and bookings
Carry out campervan, day van, Kombi, crew cab and other vehicle conversion work
Contact you regarding your vehicle or ongoing work
Order parts or products required for your conversion
Process deposits and payments
Issue invoices and receipts
Maintain customer and accounting records
Provide aftercare and warranty support
Deal with complaints, disputes or rectification work
Improve our website, services and customer experience
Measure the effectiveness of our advertising
Protect Camper in Transit against fraud or legal claims
Comply with legal, tax and accounting requirements
Send marketing communications where permitted by law

5. Our Lawful Bases for Processing Your Information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract – where processing your information is necessary to provide a quotation, take steps towards a booking or fulfil a contract with you.

Legal obligation – where we need to retain or process information to comply with legal, tax, accounting or regulatory requirements.

Legitimate interests – where processing is reasonably necessary for operating Camper in Transit, managing customer relationships, protecting our business, improving our services, preventing fraud or dealing with legal claims.

Consent – where you have specifically agreed to certain processing, such as particular marketing activities or non-essential website cookies.

Where we rely on consent, you can withdraw your consent at any time.

6. Payments

When you make a payment to Camper in Transit, your payment may be processed through our bank, card payment provider or another payment service provider.

We do not normally store full debit or credit card details ourselves.

We may retain invoices, deposits, payment records and transaction information where necessary for accounting, tax and business record-keeping purposes.

7. Sharing Your Personal Information

We do not sell your personal information.

We may share your information with trusted third parties where reasonably necessary to operate our business or provide our services.

These may include:

Website and hosting providers
Payment processors and banking providers
Accountants and bookkeeping providers
IT and software providers
Parts and product suppliers where necessary
Marketing and advertising providers
Website analytics providers
Professional advisers
Insurers
Government bodies, regulators, courts or law enforcement where legally required

We aim to disclose only the information reasonably necessary for the relevant purpose.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies.

Cookies may be used to:

Make our website function correctly
Remember your preferences
Understand how visitors use our website
Measure website traffic
Improve our website and services
Measure the effectiveness of advertising
Support relevant online advertising

Some cookies are necessary for our website to function.

Where required by law, non-essential cookies, such as certain analytics and advertising cookies, will only be used after you have provided consent.

You can manage your cookie preferences using the cookie controls available on our website.

9. Google and Online Advertising

We may use services provided by Google and other advertising or analytics providers to understand how our website is used and measure the effectiveness of Camper in Transit advertising.

Depending on your cookie choices, these services may collect information about how you interact with our website and advertisements.

You can manage applicable tracking through the cookie preferences available on our website.

10. Social Media and Messaging

Camper in Transit may use social media and messaging platforms including Instagram, Facebook, TikTok, YouTube and WhatsApp to communicate with customers, respond to enquiries and promote our work.

If you contact or interact with Camper in Transit through a third-party platform, that company may also process your personal information in accordance with its own privacy policy.

11. Photographs and Videos of Vehicles

Camper in Transit regularly photographs and films vehicles and conversion work for our website, social media, advertising and portfolio.

We aim to avoid unnecessarily displaying information that directly identifies our customers.

This may include taking reasonable steps to avoid displaying personal documents or other private information visible inside a vehicle.

Where photographs or videos could directly identify an individual, we will consider whether permission or another appropriate lawful basis is required before publication.

If you have concerns about photographs or videos of your vehicle being used, please contact us at camperintransit@gmail.com.

12. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

We may need to retain certain information for longer periods to meet:

Tax requirements
Accounting requirements
Legal obligations
Warranty obligations
Contractual obligations
Insurance requirements
The establishment, exercise or defence of legal claims

Different types of information may therefore be retained for different periods.

When personal information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

13. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information from:

Unauthorised access
Loss
Misuse
Alteration
Accidental disclosure
Unlawful processing

Access to personal information is limited to people and service providers who reasonably require it for legitimate business purposes.

However, no internet-based system or electronic storage method can be guaranteed to be completely secure.

14. International Data Transfers

Some third-party services we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are used where required.

15. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how your information is processed
Object to certain types of processing
Request transfer of certain information
Withdraw consent where processing is based on consent

Not every right applies in every situation.

If you would like to exercise any of these rights, please contact us:

Email: camperintransit@gmail.com
Telephone: 07792 443082

We may need to verify your identity before completing certain requests.

16. Marketing Communications

We may contact existing or prospective customers about Camper in Transit products and services where permitted by applicable law.

Where consent is required, we will obtain your consent before sending marketing communications.

You can unsubscribe from marketing communications at any time by using an unsubscribe option provided in the communication or by contacting us at camperintransit@gmail.com.

Messages relating to an existing enquiry, quotation, booking, payment, vehicle conversion, warranty or aftercare are service communications rather than marketing communications.

17. Children's Information

Our services are not specifically directed towards children and we do not knowingly collect children's personal information through our website for marketing purposes.

18. Third-Party Links

Our website may contain links to websites operated by third parties.

Camper in Transit is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

19. Complaints

If you have concerns about how Camper in Transit collects, stores or uses your personal information, please contact us first so that we can investigate.

Email: camperintransit@gmail.com
Telephone: 07792 443082

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

When changes are made, the latest version will be published on our website and the “Last updated” date at the top of this Privacy Policy will be updated.

21. Contact Us

If you have any questions about this Privacy Policy, your personal information or how Camper in Transit handles your data, please contact:

Camper in Transit

Unit 8D, Stonewall Place
Stonewall Industrial Estate
Silverdale
Newcastle-under-Lyme
Staffordshire
ST5 6NR
United Kingdom

Email: camperintransit@gmail.com
Telephone: 07792 443082
Website: camperintransit.co.uk